With 25 years of training and performing in theater and opera, Kerstin O’Shields has acquired an in-depth knowledge of all levels of communication. Kerstin brings her unique skills, talents, and understanding of non-verbal communication to life in a program that impacts how each of us is viewed and received with a focus body gestures, postures, and expressions. Kerstin is the CEO and Founder of the Body Language Strategy System – a training program for learning to communicate leadership and executive presence through enhanced nonverbal communication and messaging. Kerstin speaks and trains nationally on Body Language Strategy for Business and has performed keynote speeches for organizations such as Google, eBay, National Women’s Council of Realtors, and the Miss Washington Program. In The Money Hour segment today, Kerstin explains how to make an impact to gain more sales.